Kreepy Krauly Not Moving / Not Cleaning Whole Pool

Kreepy Krauly Not Moving / Not Cleaning Whole Pool (Fixed)

Kreepy Krauly pool cleaners are relatively reliable machines that make a popular choice for those seeking a suction pool cleaner. Like all automatic pool cleaners, these machines can sometimes encounter issues that may be difficult to fix.

In this guide, we will discuss some frequent problems with the most common models of pool cleaner (including the rX-Tank and Sprinta Plus)and provide troubleshooting information to help you get your Kreepy Krauly moving again.

Kreepy Krauly Troubleshooting Guide

Cleaner Is Not Moving

If your Kreepy Krauly is not moving, there could be a few reasons for this. To begin, perform some checks of your pool’s pump and filter system.

Check Pump & Filter

You should ensure that your pool’s pump, filter cartridges, and skimmer baskets are free from debris in order to allow maximum water flow. You should also ensure that there are no leaks in the hose or hose connectors of your Kreepy Krauly.

Ensure that your pool’s pump and drainage system is only providing suction to one line. If other drains are sucking in water, the suction provided to your Kreepy Krauly will likely be insufficient.

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Imbalanced pool chemistry can also cause issues with the movement of your machine. Confirm that your pool’s water is adequately balanced with a pH level between 7.2-7.6 and that there is no algae present on the walls or floors of your pool that could be causing the machine to slip.


You should also check that the Smart-Skim feature on your cleaner is opening and closing properly and that the spring is still attached. This is also a good time to ensure that there is no air trapped inside your Kreepy Krauly, as this can negatively impact its movement.

Internal Blockage

If all of these suggestions fail, there may be an internal blockage in your Kreepy Krauly cleaner. To diagnose this type of issue, turn your pool’s pump off and disassemble the steering system from the body of the cleaner.

Check the newly exposed area for obstructions or debris before reattaching the steering system.

Cleaner Is Floating or Hovering

The most likely cause for a Kreepy Krauly that is floating or hovering in your pool is that it has air trapped inside the unit. To remove trapped air, disconnect the cleaner from the hose and rotate the machine underwater several times to allow bubbles to escape.

Always keep the machine under water when attempting to remove air bubbles so that extra air does not become trapped in the unit.

Cleaner Will Not Cover The Whole Pool

Kinked Hose

If your Kreepy Krauly is not cleaning the whole pool, it could indicate an issue with the hose of the machine. Make sure your cleaner’s hose is not coiled or kinked.

To uncoil your hose, rotate some of the hose length connectors until the hose becomes straight again. In hot weather, the hose can be removed from the pool and stretched out in the sun for a day. This will cause the hose material to relax, allowing it to uncoil.

You can straighten your hose in cool weather by warming it up yourself. To do this, disconnect the hose and remove it from the pool. Drain it of any pool water, and then prop up the hose.

Once the hose is secured in this position, fill the hose with warm water until it begins to spill out on the other side. You can then gently roll the hose side-to-side to ensure it is warm. After five minutes, drain the warm water and return your hose to the pool.

Water Flow Return Line

If your Kreepy Krauly isn’t cleaning your whole pool, it could also indicate a problem with the water flow return line.

Ensure that this water flow is directed downwards or sideways, and redirect it as needed with return line diverters that can be purchased from Kreepy Krauly retailers.

You should also ensure that the hose weights on your machine are installed correctly as outlined in your product’s manual.

Internal Blockage

If you have not done so already, you should also disconnect the steering system from the device to make sure there are no obstructions inside this piece of equipment.

Cleaner Climbs Out Of The Pool

If your Kreepy Krauly is climbing out of the pool, it could be receiving too much vacuum power. Ensure that your Smart-Skim or Auto-Skim feature is installed and functioning properly without any jams or blockages.

Significant wear on the cleaner’s feet, front bumper, and rear bumper can also impact the climbing ability of the machine. If these pieces show visible signs of wear, it is time to replace them.

My Kreepy Krauly Still Isn’t Working!

If none of the troubleshooting advice above was able to help you get your unit working properly, get in touch with Kreepy Krauly support. They can assist you and may even fix your unit for free if it is still covered by their warranty.

Louis from Pool Advisor


A chemical engineer by trade, Louis is committed to debunking myths in the pool industry by explaining the underlying chemistry and making it accessible to all.